Not Medical Advice
EchoTalks is a self-help mental-wellness and journaling companion. It is not a medical device and does not provide medical advice, diagnosis, or treatment, and is not a substitute for professional care from a qualified doctor, therapist, or mental-health professional. Always seek the advice of a qualified professional about your physical or mental health, and never delay or stop professional care because of something the App told you.
AI-Generated Responses
Your conversations are processed by a third-party artificial-intelligence provider, Google's Gemini Enterprise Agent Platform, to generate responses. Replies are generated automatically, may be inaccurate or incomplete, and do not represent the opinion of a licensed professional. Please use your own judgement and check important information independently. See our Privacy Policy for how your conversation data is handled.
No Therapeutic Relationship
Using EchoTalks does not create a doctor-patient, therapist-client, or counsellor-client relationship, and the AI is not a licensed clinician. Even when the App uses therapeutic concepts or exercises, it is not providing professional therapy.
Not an Emergency Service
EchoTalks cannot help in an emergency and is not monitored by humans in real time. It does not contact emergency services, your family, or your friends, and cannot locate you. The App may flag possible crisis language and show support resources, but this is automated and may be wrong.
If you or someone else is in immediate danger or you are experiencing a mental-health crisis, stop using the App and get help now: in Hong Kong, call 999, go to the nearest Accident & Emergency department, or contact a crisis hotline such as the Samaritan Befrienders Hong Kong (2389 2222); elsewhere, contact your local emergency number or crisis hotline.